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Elements and Performance Criteria

  1. Overview the food processing industry
  2. Identify key production processes and supply chains
  3. Carry out work responsibilities according to policies and procedures
  4. Take responsibility for own skill development

Required Skills

Required skills

Ability to

identify and access information on conditions of employment and workplace policies and procedures information may be provided in print audiovisual andor verbal formats

identify and locate materialsstorage areas in the work place relevant to work role such as locating tank farms and other bulk storage locations and identifying special storage conditions eg hazardous goods and temperature controlled stores areas

identify and locate production and packing processesmain work areas in the workplace

model appropriate behaviour when interacting with others and moving around the workplace

explain employees responsibilities

explain the dispute resolution procedures in the workplace

explain the flow of product from receival to sale in own workplace

explain the nature and role of work instructions and standard operating procedures SOPs

explain the principles of equal employment opportunity EEO and policies to prevent sexual harassment

follow relevant workplace policies

identify and explain the relevance of occupational health and safety OHS and regulatory requirements for foodindustry employees

identify and explain workplace employment conditions

identify relevant workplace requirements policies and procedures and explain theirimplications for trainees

list the markets where the companys products are distributed

name the products produced in own workplace

outline enterprise ethical standards and requirements for interacting with other employeesand staff

relate to others in an effective and nondiscriminatory way showing mutual respect

apply environmental practices

use oral communication skillslanguage competence to fulfil the job role as specified by the organisation including questioning active listening asking for clarification and seeking advice from supervisor

work cooperatively within a culturally diverse workforce

Required knowledge

Knowledge of

workplace structure and key personnel

rights and responsibilities of employees as defined in employment conditions

company policies and procedures relating to work responsibilities including areas covered by legislation and related responsibilities

appropriate personal conduct in a work area including minimum clothing and personal hygiene standards when entering and moving around a food processing area in order to protect both employees and product safety and behaving appropriately towards others in the work area

industrial representation arrangements

site security arrangements including responsibility to report when coming on and off site

site layout including main facilities such as canteens parking areas storage areas processing and packing areas and location of emergency exits and assembly areas

the main productsproduct range produced in the workplace

stages and processes used to manufacture and package products

personal reporting roles and responsibilities

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed Competence in this unit must be achieved in accordance with food safety standards and regulations

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of ability to

recognise key industry sectors

identify workplace practices and processes

describe concepts of supply chains

identify relevant legislation Identify expectations and responsibilities of the work role

identify organisational products and processes

identify location of operations

Context of and specific resources for assessment

Assessment must occur in a real workplace where the assessee has access to

advice on work roles and responsibilities

advice on workplace policies codes of practice procedures structure and personnel

advice on conditions of employment and entitlements

site maps

workplace access

Method of assessment

This unit should be assessed together with other units of competency relevant to the work role

Guidance information for assessment

To ensure consistency in ones performance competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances cases and responsibilities and where possible over a number of assessment activities


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Policies and procedures

Work is carried out in accordance with company policies and procedures, regulatory and licensing requirements, legislative requirements and industrial awards and agreements.

Company policies and procedures

Company policies and procedures referred to are additional to those covered by OHS, quality, food safety and environmental competency standards. They include:

codes of practice and general employment policies and procedures in areas, such as sexual harassment

EEO/affirmative action

anti-discrimination

racial vilification

workplace bullying

Conditions of employment

Conditions of employment typically include:

pay and conditions

leave arrangements

reporting and timekeeping responsibilities

terms of employment, including permanent, casual and probationary periods

disciplinary procedures

staff facilities and amenities

Key personnel

Key personnel may include but are not limited to:

human resource personnel responsible for recruitment, training, pay and conditions issues

relevant site and operations managers

supervisors/team leaders

industrial/work area representatives

Employability skills include:

ability to work in teams

ability to solve problems

ability to communicate in the workplace

using initiative and enterprise

using technology

ability to plan and organise

ability to manage self

ability to learn work-related skills and knowledge

Supply chains

Supply chains refer to:

concept of product flow from raw materials to production, distribution, marketing and sales

customers and suppliers

Problem solving strategies

Problem solving strategies include:

asking questions

reporting or referring to appropriate personnel

asking for help or support

referring to standard operating procedures

consideration of options

accessing information